Support
Contact Polymath Brains
Use this page as the central reference for support, enrollment, billing, and privacy requests. If you have already received an email from Polymath Brains, replying to that thread is usually the fastest way to keep context attached to your request.
General enquiries
For questions about the program, readiness assessment, or current cohort availability, please use the contact method provided in your latest Polymath Brains communication. Include enough detail for us to understand what you need help with.
- Questions about the program or fit for your child.
- Follow-up after an assessment or waitlist submission.
- Requests related to the website or general brand enquiries.
Billing and refunds
If your enquiry relates to billing, deposits, or a refund review, include the purchaser name, the order email, and the date of payment so the request can be matched quickly.
Privacy requests
If you are requesting access, correction, or deletion of information you previously submitted, clearly label the request as a privacy request and identify the email address used on the site or during enrollment.
What to include
- Your full name and the email address you used with Polymath Brains.
- Your child’s name if the request is connected to an assessment or enrollment.
- A short summary of the issue or request.
- Any relevant dates, receipts, or screenshots that help verify the issue.